Refund policy
At Yourse, we strive to provide accurate product descriptions and deliver high-quality vintage clothes to our customers. Due to the nature of our business and the unique characteristics of vintage items, we regret to inform you that we do not accept returns. All sales are final.
- Product Descriptions
We make every effort to provide detailed and accurate descriptions of our vintage clothes on our website. However, please note that vintage items may have natural wear and tear, minor flaws, or variations in color and sizing due to their age and unique history. We encourage you to review the product descriptions, measurements, and images carefully before making a purchase.
- All Sales Final
Once a purchase is made, it is considered final and cannot be returned for a refund, exchange, or store credit. We do not offer a return or exchange policy for any reason, including but not limited to:
- Change of mind
- Incorrect sizing or fit
- Unwanted gifts
- Discrepancies in color or appearance
- Dissatisfaction with the condition of vintage items
- Condition of Items
We inspect all vintage clothes thoroughly and disclose any notable flaws or imperfections in the product descriptions. However, please understand that minor imperfections or signs of wear are inherent to vintage items and do not qualify as grounds for return.
- Damaged or Incorrect Items
In the unlikely event that you receive a damaged or incorrect item, please contact our customer support team within [number of days] days of receiving your order. We will review the situation on a case-by-case basis and work with you to find a satisfactory resolution.
- Cancellations
Once an order is placed, it cannot be canceled or modified. We encourage you to review your order details carefully before completing your purchase.
- Customer Satisfaction
Customer satisfaction is important to us, and we strive to provide excellent service and deliver high-quality vintage clothes. If you have any questions, concerns, or issues with your order, please contact our customer support team, and we will do our best to assist you.
- Contact Us
If you have any questions or need further clarification regarding our return policy, please contact us at:
Email: iryna.yourse@gmail.com
Thank you for shopping with Yourse.